Support services

There are a range of services to assist you or a family member who may want support or information about alcohol and mental health and wellbeing.

Support for alcohol and other drug concerns

Tasmanian Government Alcohol & Drug Services  

State-wide, face-to-face services for people with alcohol and other drug concerns. 

1300 139 641 

health.tas.gov.au

A comprehensive directory listing other Tasmanian services is produced by the Alcohol and Drug Council of Tasmania (ATDC). You can view and download the directory here:

Alcohol, Tobacco and Other Drug Service Directory (Tasmania)

CODE (Community Online Drug Education), provided by the Drug Education Network (DEN) in Tasmania, provides free trustworthy information about alcohol and other drugs as well as links to support services:

code.den.org.au

National Alcohol & Other Drug Hotline    

1800 250 015 (Callers in Tasmania will be transferred to ADIS Tasmania) 

Alcohol and Drug Information Support Line (ADIS) – Tasmania 

ADIS is a free 24/7 telephone counselling, information and referral hotline, where you can seek help for yourself or another person’s alcohol or drug use. 

1800 811 994 

Counselling Online 

This Turning Point service provides free 24/7 support for people with alcohol or other drug concerns, including family and friends who may be impacted. They have a variety of options to engage with counsellors, including online chat, SMS and peer support forums.  

counsellingonline.org.au 

Family Drug Support 

A free national telephone support helpline for people with alcohol or other drug concerns, including counselling for families and friends of a person struggling with alcohol use. FDS is also contactable via email, and runs various support groups and educational programs. 

1300 368 186 

fds.org.au 

Alcoholics Anonymous Australia 

AA is an informal society of more than 2 million recovering alcoholics who provide each other with strength and hope so they may solve their common problem and help others to recover. 

1300 222 222 

aa.org.au

Smart Recovery Australia 

A free, weekly evidence-based recovery program that delivers Cognitive Behavioural Therapy (CBT) and motivational techniques to groups of people with alcohol, other drug dependencies and other kinds of addictive behaviour.

smartrecoveryaustralia.com.au 

Support for mental health concerns

Access Mental Health

Access Mental Health is a mental health support, triage, and referral phone line staffed 24/7 by trained mental health professionals and delivered by the Department of Health, Tasmania in partnership with Lifeline Tasmania.

If you require immediate counselling support over the phone, information about Tasmania’s mental health system or help making a referral to public mental health services, call Access Mental Health on 1800 332 388. 

A Tasmanian Lifeline 

Provides telephone support for Tasmanians having a tough time.  Available from 8am – 8 pm every day of the year.  

1800 98 4434 

atasmanianlifeline.com.au

Lifeline 

Australia’s national 24-hour mental health crisis support and suicide prevention line. You can call their hotline, chat with one of their crisis supporters via online chat or SMS. 

13 11 14 

lifeline.org.au

Suicide Call Back Service 

A free nationwide service providing 24/7 phone and online counselling to people affected by suicide.  

1300 659 467 

suicidecallbackservice.org.au 

13 YARN 

Providing crisis support for Aboriginal and Torres Strait Isander people. A culturally safe place to yarn with no shame and no judgement.  Available 24/7.  

13 92 76 

Beyond Blue 

Information and support to help everyone in Australia achieve their best possible mental health. 

1300 22 4636 

beyondblue.org.au

Australian Psychological Society 

Search Australia’s database of psychologists, which you can search by city and issue to find the right psychologist for you. 

psychology.org.au

The Mental Health Council of Tasmania provide contact details for other phone and online mental health support services for specific groups on their website:

mhct.org

Support for family violence

1800RESPECT 

Australia’s 24/7 domestic violence and sexual assault counselling and support hotline. 1800RESPECT’s counsellors can be reached through call and text (24/7), online chat or video call (Monday through Friday from 9am-5pm, except public holidays). 

1800 737 732 

1800respect.org.au

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